455 Oak Street, Florence, Colorado 81226, United States
Q&A
Q. What is Windshield Repair?
A. The purpose of a windshield repair is to restore the integrity of the glass, and possibly stop the cracking process. Windshield repair improves the optical clarity of the damaged area. It does not make the damage disappear completely. Our technicians will determine if your damage can be repaired or if a windshield replacement is required. In order to properly fix chips, several steps must be followed to ensure the best repair. Beginning with preparation, the technician cleans the surface of the damaged area of loose glass shards. Then the center of the impact point is opened up through drilling to facilitate resin injection. Depending on the type of break, the chip may be further “tapped” to create a reservoir in the glass through which resin can flow easier into harder-to-reach spots. Now that the chip surface has been prepared, the technician aligns the injector head to the chip entry point, first vacuuming the air out of the break and then following through with resin injection. When the chip has filled, under a curing light, the resin in the chip begins to solidify, bonding the cracked windshield together. The remaining steps involve curing additional layers of resin onto the chip impact point to ensure a smooth surface and polishing to protect the resin from chemicals in the air and wiper washers.
Q. How long does a windshield installation take?
A. Generally a windshield installation will take approximately 1 hour. We also require that the vehicle sit for 30 minutes after installation, which allows the urethane adhesive to cure. No vehicle will be allowed to drive away without proper drying time.
Q. What is OEM?
A. OEM or Original Equipment Manufacturer simply means the parts are certified to be genuine manufacturer parts. This means the auto glass will be the same as what came out of your vehicle originally. Insurance restrictions may apply. Please call our office to clarify.
Q. Can a windshield be installed in bad weather?
A. Yes, But not outside. Your Auto Glass installer will determine if the weather is too bad to install your glass outside. Rain, snow, cold weather, or high winds may jeopardize the installation of your windshield. If you have any doubts, please ask.
Q. What types of auto glass damage are covered by insurance?
A. Auto glass damage from all causes can be covered by insurance. Auto glass damage resulting from road hazards and vandalism is covered by the comprehensive section of your insurance, while damage caused by moving vehicle accidents is covered by the collision section. Insurance covers all the glass in your car, not just the windshield. Often, insurance companies will waive any applicable deductible if your windshield can be repaired rather than replaced. As a courtesy to our customers, we bill your insurance company directly. You are only responsible for your deductible, if any, at the time of service.
Q. Can I get a ticket for a broken Windshield?
A. Colorado does not list any restrictions on cracked or chipped windshields. However, motorists are required to make sure they meet the federal guidelines, which are:
Cracks that are intersected by other cracks in the windshield are not permitted.
Cracks and chips must be smaller than ¾-inch in diameter, and cannot be less than three inches from any other crack, chip or discoloration.
Chips, cracks and discolorations other than those mentioned above cannot be located within the area between the top of the steering wheel and within two inches below the top edge of the windshield.
The driver’s vision cannot be obstructed by signs, posters or other materials that do not meet the tint guidelines or that are not transparent. Stickers that are required by law are permitted in both the lower and upper corners of the windshield.
It is important to remember that it is up to the ticketing officer’s discretion as to whether any cracks, chips or discolorations are considered unsafe when driving on Colorado roadways.
Glass Shortage
Dear Valued Customers,
2020 has been a trying year, full of unique and difficult challenges. At Skyline Auto Glass, we are thankful that we’ve been afforded the opportunity to serve Fremont and Custer Counties, and help keep our consumers safe and on the road each year. Now more than ever, we are grateful for your continued support of our business.
One of the biggest challenges we’ve faced is a congested and constrained global supply chain. Increasing lead times are causing major gaps in distributor inventories, and port congestion and equipment shortages are driving freight costs up significantly. Unfortunately, these increases are being passed along to us by our suppliers and in the coming weeks Skyline Auto Glass will need to adjust some of our pricing to you. These adjustments will vary based on product category and supplier, but likely will range between 10 and 20% on parts only.
While some of our pricing may change, one thing that won’t is our commitment to you. Our service, our prices and our quality workmanship will still be operated with you in mind first.
We thank you for your understanding, and for your commitment to Skyline Auto Glass.
Sincerely,
John Sankot
Skyline Auto Glass LLC.
Glass Shortage
Update 8/1/2021
As you may or may not have heard, the glass shortage is floating into 2021, causing an upset in numerous industries. Due to various factors, including the global pandemic and international tariffs, glass is becoming harder to find and more expensive to purchase.
Unfortunately, due to the recent global pandemic, various factories and manufacturers have had to put a halt to or slow down glass production, making it extremely difficult to meet demands that are currently being placed. Getting back on their feet after being closed or at minimum production for so long can be extremely difficult, especially if they aren’t at normal work capacity due to health and safety guidelines. And now, with the COVID-19 vaccines being a top priority to both the public and the health industry, the abundance of glass that is being dedicated to the cause is lessening the amount even more for other industries. Thus, the shortage.
From alcohol companies to car manufacturers, all types of businesses are taking the hit because of this issue. As an auto glass company, we are obviously feeling the pressure. All of our suppliers have warned us about unavailability, price increases, and extended lead times — all impacting our ability to serve our customers at our normal efficiency.
We are anxiously waiting to see the impact this shortage will have on our business, but we will continue to stay hopeful that the situation will turn around sooner than later. With our customers being our first priority, we will try to provide the best service possible amidst the challenges we are all facing.
So what does this mean for you?
*There could be delays in getting the part for your vehicle.
*If we find that your part won’t arrive on time, we will reach out in advance to reschedule
your appointment.
*Quoted prices may change due to our suppliers changing prices.
We will be sure to keep you updated on the situation to the best of our abilities. We want to thank you for your continued support and patience.
